Privacy Policy

Last updated: February 19, 2026

1. Introduction

Welcome to SocialHub, a social media management platform operated by Xogos Gaming LLC ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and organization details when you register.
  • Profile Information: Profile picture, bio, and preferences you choose to provide.
  • Content: Posts, media, captions, and other content you create using our Services.
  • Payment Information: Billing address and payment method details processed securely through Stripe.
  • Communications: Messages, feedback, and support requests you send to us.

2.2 Information from Third-Party Platforms

When you connect social media accounts to SocialHub, we receive information authorized by those platforms, including:

  • Profile information (name, username, profile picture)
  • Account identifiers and access tokens
  • Analytics and engagement data for your posts
  • Follower counts and audience demographics (where available)

We access only the data necessary to provide our Services and as authorized by your permissions on each platform.

2.3 Automatically Collected Information

  • Device Information: Browser type, operating system, device identifiers.
  • Usage Data: Pages visited, features used, timestamps, and interaction patterns.
  • Log Data: IP address, access times, and referring URLs.
  • Cookies: Session and preference cookies to enhance your experience.

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our Services
  • Publish content to your connected social media accounts on your behalf
  • Generate analytics and insights about your social media performance
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Provide AI-powered content suggestions and optimizations
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Social Media Platforms: To publish content and retrieve analytics as you direct.
  • With Service Providers: Third parties that help us operate our Services (hosting, payment processing, analytics).
  • With Your Organization: Team members within your organization as permitted by your role settings.
  • For Legal Purposes: When required by law, legal process, or to protect rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

  • All OAuth tokens are encrypted using AES-256-GCM encryption before storage
  • Data is transmitted using TLS/SSL encryption
  • Access to personal data is restricted to authorized personnel
  • Regular security audits and vulnerability assessments
  • Multi-tenant data isolation ensures organizations cannot access each other's data

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Portability: Receive your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis.
  • Disconnect Platforms: Revoke access to connected social media accounts at any time.

To exercise these rights, contact us at zack@xogosgaming.com.

8. Third-Party Platforms

Our Services integrate with third-party social media platforms including Facebook, Instagram, X (Twitter), LinkedIn, YouTube, and TikTok. Your use of these platforms is governed by their respective privacy policies:

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We implement appropriate safeguards to protect your information during international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Xogos Gaming LLC

Email: zack@xogosgaming.com

Website: https://xogosgaming.com